After the payment process is completed, the report will be delivered within 12 to 24 working hours if the report is readily available or off shelf after the quality check, in case of the custom report will be delivered in the promised timeline by any of our representatives PDF, Excel, or PPT, whatever the license client ordered, will deliver the same to the client’s email address, of receipt of payment.
In case the client opts for hard copies, they have to pay delivery charges levied by us, which vary according to the client’s location. Datalys takes no responsibility if the report when collected is not in good condition or for any damage during the shipment of goods. Only the publisher is liable to decide whether to make the replacement at no extra cost.
There are two types of reports Datalys offers: syndicated and customized. Syndicated reports contain the data, statistics, and information as per our standard TOC format; while customized reports are developed based on the specific requirements of a client. For clients requiring customized reports, you need to agree to the customized TOC before making the final payment. Following this, we will start working on your requirements and deliver the report in the formats you had already paid for.
It should be noted that once we finalize the TOC for customized requirements, we will deliver the same within the given timeline. However, if there are additional requirements after finalization, the client needs to pay an additional cost as per the added requirements.